The remote control doesnt work

Questions & Answers
#1

Can you send me a new one?

#2

Hi Christoph,

We are sorry to hear that the remote does not work, have you removed the protective transparent tab covering the remote (as below picture) to activate the battery?[1]

If it does not work if you removed the protective tab, we will send a replacement to you, I just send you a private message.

[1] How to Set Timer on LED String Lights. KooPower Blog, Oct 29, 2019
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#3

Thank you! I just removed it, and the remote works now! :grinning:

1 Like
#4

Great! Could you mark the answer as solution?

1 Like
#5

Done! :ok_hand:

Thanks

1 Like